Privacy Policy



This Privacy Policy applies to individually identifiable information and information that you provide to us for purposes of obtaining medical care through our Services (information related to your healthcare is also referred to as “Protected Health Information” or “PHI”). Such information is subject to laws and regulations of the UAE as applied in the Emirate of Abu Dhabi, including the UAE Federal laws and the laws and the UAE Ministry of Health (the UAE Laws).

The UAE Laws dictate how Cleveland Clinic Abu Dhabi can use and share your individually identifiable information and PHI and also describes your rights with respect to this information. This Privacy Policy supplements these laws and regulations. If there is ever any conflict between this Privacy Policy and UAE Laws, or UAE Ministry of Health regulations, the UAE Laws will apply.

Collection of Information

Ebn Hayan Medical Center may collect some or all of the following types of information:

  • Contact information, such as your full name, email address, mobile phone number, and address
  • Payment information, such as your credit card number, expiration date, and credit card security code
  • Personal health information, including information about your diagnosis, previous treatments, general health, and health insurance
  • Doctor reviews
  • Any other information you may consent to provide to us.

We may combine such information with information we already have collected about you.

When there are errors in your personal identifiable information, e.g., name, mobile number, date of birth, etc., Ebn Hayan Medical Center will make corrections to ensure that the information is accurate. Upon your authorization, your personal identifiable information can be changed or updated.

We may collect certain information automatically when you use our Services, such as your computer’s Internet Protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information.

We may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect this information. Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. Local Shared Objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. By using the Services, you consent to our use of cookies and similar technologies.

We may also collect technical data to address and fix technical problems and improve our Services. Your device or browser settings may permit you to control the collection of this technical data. By using the Services, you are consenting to us or any party acting on our behalf collecting this technical data

Ebn Hayan Medical Center website permits you to conduct telehealth appointments. We do not collect or otherwise interact with any Personal Health Information exchanged during any telehealth appointments.

Copyright © 2022 Ebn Hayan Healthcare - All rights reserved.